How do I check e-mail with a Treo Palm Pilot?

When someone sends an e-mail directly to my phone, how do I retrieve it?

How do I check e-mail with a Treo Palm Pilot?
Set up a POP or IMAP email account in Messaging on a Windows Mobile Treo smartphone


Solution ID : 41456





On a Windows Mobile Treo smartphone, POP and IMAP email accounts are handled by the Messaging application.





* How do I know if my email account is POP or IMAP?


* What do I need to set up a POP or IMAP account?


* Set up a POP or IMAP email account


* Step-by-step email setup for personal email accounts


* Delete a POP or IMAP email account





How do I know if my email account is POP or IMAP?


Personal email usually falls under the POP or IMAP category. Examples of POP email accounts include Gmail, or mail from your home Internet service provider (such as EarthLink, SBC Yahoo! or Comcast). Some small businesses also use POP mail for their employees.





In contrast, Exchange Server email uses a different protocol from POP or IMAP. Not sure which type of email you have? Contact your email service provider or your IT department.





Note: Any email that you can get only from a webpage, such as Yahoo! standard email (not Yahoo! Mail Plus), is not POP email. You won't be able to view these emails in the Messaging application. Instead, go to the web browser.





What do I need to set up a POP or IMAP account?


Before you start, gather this information:





Email user name The user name associated with this email account. Sometimes your user name is the part of your email address before the "@" and other times it's your full email address. Contact your email provider to find out your user name. Example: johndoe


Email password The password associated with this email account. If you forgot your password, or aren't sure what it should be, contact your email provider or IT department. Example: j0hnd03


Account type The kind of email your email service provider uses: POP or IMAP. If you're not sure, contact your email provider.


Incoming mail server Get this server info from your email service provider. Example: pop.palm.com


Outgoing mail server Also get this server info from your email service provider. Example: smtp.palm.com


Domain Not needed for a POP3 account with an ISP; leave this space blank. May be required for a work account. Contact your email service provider to learn more.





Set up a POP or IMAP email account





1. In Messaging, press Menu and select Tools, then New Account.


2. Enter the email address you want to set up (Example: johndoe@palm.com), then press Next.


3. Your smartphone will search for automatic settings associated with that email type. Wait until the Status box says "Completed," then press Next.


4. Enter your information:


* Your name: Your first and last name as you want it to appear when you send an email. Example: John Doe


* User name


* Password


* Save password: Check this box if you don't want to enter your password every time you check your email, or if you'll be setting up automatic email checking.


5. Press Next.


6. Enter the requested information:


* Account type


* Name: This is the name identifies your account in the list of email accounts in the Messaging application. It's different from "Your name" or "User name." It can be anything


7. Press Next.


8. Enter the server information:


* Incoming mail


* Outgoing mail


* Domain


9. Select Options.


1. On the first Option screen, check the box to enable automatic email checking. If this is a personal account that isn't behind a firewall, leave the Connection setting as "The Internet." Press Next. If this is a work email account behind a firewall, contact your IT department to set up VPN and other security on your smartphone.


2. Select Next. On the second Option screen, select how far back you want your smartphone to retrieve email (default is 3 days). If your email account requires SSL authentication or if outgoing mail requires authentication, check the appropriate boxes. Not sure? Contact your email service provider.


3. Select Next. On the third Option screen, select how much of your email messages you want to receive when you sync. You can always select "Get the rest of this message" when you're reading an email that was truncated. Many users prefer to get message headers or just a small portion of the message body when they sync, to save time or data charges.


4. Select Finish. You'll be asked whether you want to download mail for the new account now. Select Yes or No.





Step-by-step email setup for personal email accounts:





* Yahoo! Mail


* Gmail


* AOL Mail


* Other personal mail





Delete a POP or IMAP email account





1. Press Start .


2. Select Messaging.


3. Press Menu, then select Tools. Select Options.


4. Use the 5-way control to highlight the account you want to delete.


5. Press and hold Center on the 5-way control (or tap and hold with the stylus). The Delete pop-up appears. Tap Delete.


6. When asked to confirm, select Yes.